Terms & Conditions

Terms & Conditions

Thank You For Shopping At Yumm. We Are Here To Make Your Shopping Experience An Enjoyable, Smooth & Pleasant Experience. If You Are Not Entirely Satisfied With Your Purchase, We’re Here To Help. Use Our Live Chat via WhatsApp or Email info@yumm.capetown.

Yumm Gifting Terms and Conditions: Last-Minute Ordering Disclaimer

Welcome to Yumm! Please Read These Terms & Conditions Carefully Before Placing Any Orders For Gifts Related to Upcoming Events. By Using Our Gifting Services, You Agree to Abide By The Following Terms:

Ordering Deadlines:

Yumm Strives To Provide a Seamless Gifting Experience for All Our Customers. To Ensure Timely Delivery for Upcoming Events, We Recommend Placing Your Order Well In Advance.
The Responsibility Lies Fully On The Customer To Be Aware of The Specified Order Deadlines For Each Event.

Last-Minute Orders:

Yumm Understands That Sometimes Unexpected Situations Arise & Last-Minute Orders May Be Necessary.
Yumm Cannot Guarantee the Availability of Specific Items or Timely Delivery For Orders Placed Within 48 Hours of The Event Date.

Delivery Timelines:

Yumm Utilizes Reliable Shipping Partners to Deliver Your Gifts Promptly. However, Factors Such As Unforeseen Weather Conditions, Logistical Challenges, or Other External Factors May Impact Delivery Timelines.
Yumm is Not Responsible For Delays in Delivery That Are Not Beyond Our Control.
Product Availability:

All Gifts Are Subject to Availability. In The Event That a Specific Item Becomes Unavailable, Yumm Reserves the Right to Substitute it With a Comparable Alternative Without Prior Notice.

Cancellation and Refunds:

Once an Order is Placed, it cannot be Canceled or Modified if It is Within 48 hours of The Specified Event Date.
Refunds for Last-Minute Orders are Subject to Yumm's Standard Refund Policy.

Returns

No Return Will Be Offered For Lost Packages In Transit. We Are Not Responsible For A Third Party Courier Service Misplace or Delivery Error. In This Event. Don't Panic. We Are Here To Help & Will Do Our Utmost To Try & Re-Unite You With Your Package. No Order Cancellations Can Be Made After An Order Has Been Fulfilled.
You Have 7 Calendar Days To Return An Item From The Date You Received it. To Be Eligible For This Return, Your Item Must Be Unopened, Unused & In The Same Condition That You Received It.
Your Item Must Be In The Original Packaging. Your item Needs To Have The Receipt or Proof of Purchase.
We Have Made Every Effort to Depict As Accurately As Possible Through Pictures The & Images of Our Products That Appear Online. We Cannot Guarantee That Your Devices Monitor’s Display of Any Will Be Accurate.
We Reserve The right But Are Not Obligated to Limit or Refuse the Sales of Our Products or Services to Any Person, Geographic Region or Jurisdiction. We May Exercise This Right On a Case-By-Case Basis. We Reserve the Right to Limit the Quantities of Any Products or Services That We Offer. All Descriptions of Products or Product Pricing Are Subject to Change at Any Time Without Notice, At Our Sole Discretion. We Reserve the Right to Discontinue Any Product At Any Time.
We Can Not Warrant That the Quality Of Any Products, Services, Information, or Other Material Purchased or Obtained By You Will Meet Your Expectations, or That Any Errors in The Service Will Be Corrected. Products Are Made by Hand & Are Weather Dependent. In The Event of inclement Weather, Your Product Delivery May Be Delayed. We Are Not Obligated to Notify You of This. But Will Every Effort To Get Our Awesome Products Shipped & Delivered To Pronto.

Refunds

Once We Receive Your Item, We Will Inspect It & Notify You That We Have Received Your Returned Item. We Will Immediately Notify You On The Status Of Your Refund After Inspecting The Item. Returns Will Only Be Issued If The Standard of Product Does Not Match The Makers Standards. If Any Damage to Product Occurs During Transit, The Items Damaged Will Not Be Refunded To You.
If Your Return Is Approved, We Will Initiate a Refund to Your Credit Card or Original Method of Payment. You Will Receive The Credit Within 7 days, Depending On Your Card Issuer’s Policies.

Shipping

Shipping Dispersement May Vary From Area To Area. We Cannot Guarantee Exact Delivery Through a Third Party. We Do Not Return Products Due to Late Third Party Shipping. To Return Your Product, You Should Mail Your Product to: 8 Vineyard Avenue, Oakhurst Estate, Hout Bay. 7806. You Will Be Responsible For Paying For Your Own Shipping Costs for Returning Your Item. Shipping Costs Are Non-Refundable. If You Receive A Refund, The Cost Of Return Shipping Will Be Deducted From Your Refund. Depending On Where You Live, The Time It May Take For Your Exchanged Product To Reach You, May Vary.